Work
- → Mar 2027
Project Engineer
Aston Dynamics
- Implementing lean manufacturing design principles to optimise current manufacturing processes at Aston Dynamics for a new facility, targeting an increased daily throughput of brake actuators by 40%.
- Built a simulation of the proposed conveyor system in KUKA Visual Components to pinpoint bottlenecks and validate design changes before implementation, reducing the cost and risk of physical prototyping.
- Engaging with stakeholders by drafting RFIs/RFQs and distilling complex facility and conveyor belt designs into concise briefs for external stakeholder review.
- Evaluated supplier quotes against design requirements, including lead time, vendor support, and cost.
- → now
Aftersales Retail
IKEA
- Managing a high-volume caseload of 50-80 customers per day (~10 per hour), resolving complaints on damaged and faulty products in collaboration with Fulfilment and Quality Assurance teams.
- Diagnosing product faults by analysing data from quality, schematic, purchase-history, and parts-specification systems.
- Upholding ACCC product safety reporting requirements by identifying hazards in returned goods, investigating root causes, and coordinating corrective action within 2 days.